Plenty of help here, if one person doesnt knpw they find someone who does. Went in and purchased the best printer at a low price. Definitely made the right choice in stopping here for my purchase. Cant thank them enough
In Staple store, RT 23,Wayne,NJ, for a hour and a half to have 11 bulletin board pieces laminated!! Cost me over $ 50.00 !!!! I called the store to see if the laminting machine was hot, they told me it takes 20 minutes to warm up. I asked them to turn it on and I will be there in 20 minutes, they took my name and said ok. Got there at 11:30 am.A young lady waited on me ,Hi are you here for the laminting machine, I say yes , I called. I was the only one there. They didn't turn the laminting machine on !!!! So she had to and told me 20 minutes to warm up please browse the store . I came back to the counter at 12:15 and she was busy with another customer, she only did one piece . At 12:30 after taking care of the other customer she said to me , oh are you waiting for the lamintined pieces , I said yes, she asked if I could pick them up tomorrow (Monday). I told her no I need them now! So she put another piece in the machine and then started waiting on another person forgot me again. After she realized my husband was getting frustrated she finally got all my pieces done we got out of the store at 1:00 pm .Really what a wast of time and Money. She wasted a lot of laminting sheet on each piece instant of putting 2 pieces on a 5x 3 sheet!!! I will look for a teacher store next time !!! It will be cheaper and time saver.
This customer is not happy!!! Bad Service and way to expensive for what I had to pay for!! And this isn't the first time it happened. Last time I left my items there when I came to pick it up I was missing pieces. Thery gave it to another teacher. Shame on me ! I should have learned the first time to go to a teachers store. This won't happen to me again! I've learned my lesson!
Staff pretty much ignores you. If you do ask them a question expect a rude response, if you're lucky enough to get one.
This Staple is going down hill. I will never shop there again. The women at the register does not know anything. I was purchasing 2 weekly payroll books and the shelve it says buy one ,get 1 40% off. Also, I had other items. She says it did not come up at the register then instead of sending someone to check , I had to go and take a picture to show her. I was very inconvenience doing that. I had things in my hands, my credit card which I lost when I was heading back there. They are very lazy to work. Customer service is the worst. Be careful if an item is on sale they would charge regular prize. GO SOMEWHERE ELSE!!!
I ordered two simple print pieces from this store four days in advance of my event, only to be told that it would not be ready in time. No phone call to let me know. I had to call to check job status or I would never have known. I will never use this Staples again. Terrible customer service. Now I must try to get this done elsewhere in time. Very disappointing.
Staples is a US Electronics Store based in Wayne, New Jersey. Staples is located at 1491 NJ-23, Wayne, NJ 07470, USA.
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