I just had the worst experience I have ever had at a hair salon in my life. On Wednesday, July 12, 2017, at approximately 5 p.m., I called the Wayne, NJ Great Clips to find out the wait time. The woman on the phone said, "Oh, there's no wait, ma'am. Come on in." I was about to ask her to take our names for the list, but she hung up on me. We left the house immediately and drove the 2.1 miles to the salon. When we got there, we there was about a half hour wait .
Easy to find & quick service.
Worst experience ever... takes too long and they don't follow the waiting list!
Love this place. I was a walk in and they started working on my hair shortly after that. I got a haircut, wash, blow dry and I'm super happy with the results. The staff is friendly and accommodating to the customers in an organized manner. Definitely going back there again!
That part was bad enough, but when it was my daughter's turn, we told the stylist, Armando, who my daughter and I could barely understand since his English was so poor, that we wanted at least three to three and a half inches off the back (she has very long hair.) Perhaps he confused inches with centimeters, because he took off no more than two inches. I told him that he needed to take more off, that what he took off was less than requested, and he refused, saying he would not cut the hair again, that I saw what he was taking off and should have told him sooner. Well,at no time during the haircut did he ever ask me if what he was taking off was the right amount, and I thought he was going little by little, as some hairdressers do in an effort not to accidentally take too much off, and of course he would fix the cut as requested. When he so rudely refused to redo the cut, I just said "FINE," paid the bill and left no tip for the first time in my life, as the service was awful. I have never had a hairdresser ever refuse to fix a cut before.
Had a bad experience last time so i tried it again to give it another chance and it was the worst haircut ever! Will NEVER go back ever!!
Great Clips is a US Hair Care Studio based in Wayne, New Jersey. Great Clips is located at 667 Hamburg Turnpike, Wayne, NJ 07470, USA.
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