Stopped in to check out a couple different cars and workd with Dana who is terrific. Decided to go with a Lincoln instead though.
Just purchased a new Explorer. Fantastic no pressure experience. Luke was a great salesperson to work with. Kathy in finance made quick work of all the paperwork. Pick up was in and out in no time. Would recommend to anyone looking for a new Ford.
I love Wayne Ford, the experience was great. The salesman was super helpful and kind. They treated me with such respect and I truly appreciated that. I felt valuable, and they don't take advantage of you. I would definitely recommend Wayne Ford .
I recently brought in my 2015 Platinum Expedition to resolve an intermittent issue with the A/C blower for the dashboard vents. While it is not to their credit that it took multiple visits to diagnose the problem, (hence 1 star lacking) intermittent problems are particularly hard to diagnose. What I'd like to focus on was the way I was treated. I was never second guessed, told there was nothing wrong when I brought the vehicle in working fine, or charged for visits when the issue wasn't resolved. I was always cheerfully given a loaner car, regardless of whether I was charged for the service visit or not. When the cause was finally discovered (an overheated electrical connection with a back-order for the replacement from Ford Motor Company), I was given my options. I chose to take the vehicle back until the replacement part arrived. Again, no charge. Now that's service!
This place is confirmed 100% better than fette ford. Even with the construction going on I would still rather shop here. Better sales team with compassion that are actually willing to negotiate and find you what you need. I find this to be important because cars are a male dominated industry (in dealers) and when 3 women can go into a dealer feel respected and feel like a fair transaction took place that is a huge step in the right direction.. kudos to you
Wayne Ford is a US Car Dealer based in Wayne, New Jersey. Wayne Ford is located at 444 US-46, Wayne, NJ 07470, USA.
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