If you need a very reasonable, friendly, caring & professional place for car repairs & service we highly recommend Hi-tech Auto in Wayne. Mike, the owner, Jason & Judy all go out of their way to accommodate our schedules & fix our 4 family cars in a timely manner! We highly appreciate their excellent service!
Good shop overall, but I think they are a bit sloppy at times.
Mike and Judy are amazing. Love this place. They really got my car issues worked out at a reasonable price. Excellent customer service. Love teddy too.
The owner, Mike is a saint. In today's snowstorm, I got stuck on the street. I called AAA, but they refused to come help because it was a state of emergency. He saw me and he sent one of his guys to help me and since Hi-Tech does business with AAA he was able to take down my info and send the bill through AAA even though they wouldn't send someone out on their own. While I was waiting, him and his wife welcomed me in and offered me a beverage. They saved me that day, thank you so much! Seriously just good people. If I ever need auto repairs, I will call hi tech.
The guys here are great! I can honestly say the first few times I brought my vehicles here I thought I was getting some good treatment. However, EVERY TIME I go here, they are slower than they say they will (if they say 1 day, it takes 2 or sometimes more) and they usually forget to call about work being done when they are finished. There have been many times they had my vehicle for 1 week and I have to call them 3-4 times during the week to make sure they will have it done.
I also took my truck to another shop back home and they looked at it for something else, and they couldn't believe a couple of the things they saw that were done at Hi-Tech.
Then there is the brake line incident... they told me my brake lines were not too bad but would need to be replaced soon. I showed some concern (had some long trips to take) but they said not to worry about it. Well one week later the main brake line busted (good thing I was in my driveway)... So I took it back to them and they said they would fix by the end of the day. When I showed up to pick up my truck, they told me they only fixed some of the lines because they didn't all need to be replaced. Well needless to say, my rear brake line just busted and all I can say is I WILL be going somewhere else from now on sad to say.
I gladly pay the inspection fee here rather than going to the DMV for free. They treat me and my vehicle with respect. Friendly staff and fast service!
Hi Tech Auto Service Center is a US Car Repair based in Wayne, New Jersey. Hi Tech Auto Service Center is located at 6 Farmingdale Rd, Wayne, NJ 07470, USA.
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